Return & exchanges

Return Eligibility:
We accept returns exclusively for fur coats and fur boots. You have 7 days from the date of delivery to request a return. To qualify, items must be in their original condition: unworn, unused, free of any scents or fragrances, with all tags attached, and in the original packaging, accompanied by the receipt as proof of purchase.

How to Initiate a Return:
To start the return process, please email us.Once your return is approved, we will provide you with a return label. After we receive and inspect the returned item, we will process your refund to the original payment method.

Exchange Policy
Exchange Eligibility:
You have 7 days after delivery to request an exchange. To initiate the process, please contact us via email.

Damaged Items

If your item arrives damaged or defective, please contact us immediately. We will evaluate the issue and ensure it is resolved.

Thank you for shopping with us! If you have any questions, don’t hesitate to reach out.